Frequently Asked Questions

What services do you provide?

We offer assistance with Medicare (Advantage & Supplement plans), life insurance, and health insurance, including marketplace coverage.

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How do I schedule an appointment?

You can schedule an appointment via the “Schedule An Appointment” button on the website, or call us at (281) 688-6165.

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Where are you located and what are your business hours?

Our office is located at 100 N Interstate 45 FWY, Suite 460, Conroe, Texas 77301. Office hours are Monday–Thursday: 9 AM–6 PM, Friday: 9 AM–5 PM, and closed on weekends.

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Are you affiliated with Medicare.gov or government-run insurance?

No—we are not connected with or endorsed by the U.S. government or the Medicare program. We offer plans from selected carriers in your area; for the full range of options, visit Medicare.gov or call 1-800-MEDICARE.

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What’s the difference between Medicare Advantage and Medicare Supplement plans?

Medicare Advantage (Part C): Combines Original Medicare and added benefits like prescription drugs, dental, and vision—but may include copays and deductibles.

Medicare Supplement (Medigap): Works alongside Original Medicare by covering out-of-pocket expenses, offering more cost predictability—but usually excludes prescription drug coverage.

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What preventive services does Medicare cover if I'm at high risk for heart disease?

Medicare may cover:

- A cardiovascular screening every five years (e.g., cholesterol testing), and

- A yearly wellness visit to discuss heart health.

Additional preventive services may be available depending on your doctor’s recommendations.

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What are common Medicare mistakes to avoid in 2025?

- Missing your 7-month Initial Enrollment Period around your 65th birthday can lead to penalties and coverage delays.


- Skipping Medicare Advantage vs. Medigap comparisons can result in unexpected costs or limited provider access.


- Not using the new 2025 Part D out-of-pocket cap can mean missing out on prescription savings.

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Do discount cards count toward my Medicare Part D out-of-pocket costs?

No—while discount cards may offer cheaper prices for some prescriptions, they do not count toward your Medicare Part D deductible or out-of-pocket maximum.

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I recently moved—do I need to update my Medicare coverage?

- If you're on a Medicare Advantage or drug plan, you may need to switch plans due to ZIP-code restrictions—but you qualify for a Special Enrollment Period.

- With Original Medicare, you simply need to update your address with Social Security.

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How does Life & Health Hub protect my privacy?

We respect your privacy and only use personal data (such as name, phone number, email, date of birth) to recommend suitable healthcare plans. You acknowledge receiving text message marketing and may reply STOP to opt out.

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100 N Interstate 45 FWY, Suite 460, Conroe, Texas 77301

info@lifeandhealthhub.com

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